Privacy Policy
The Transportation Security Administration of the U.S. Department of Homeland Security requires us to collect information from you for purposes of watch list screening, under the authority of 49 U.S.C. § 114, and the Intelligence Reform and Terrorism Prevention Act of 2004. Providing this information is voluntary; however, if it is not provided, you may be subject to additional screening or denied transport or authorization to enter a sterile area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA Privacy policies, or to view the system of records notice and the privacy impact assessment, please see TSA's Web site at www.tsa.gov
Please review our Privacy Policy, which also governs your visit to this Site to understand our practices. The CheapOair Privacy Policy will describe how we protect and use your personal information. If you object to your information being transferred or used in this way please do not use our services.
Protecting Your Security
To ensure that your credit, debit or charge card is not being used without your consent, we may validate your name, address and contact number supplied by you during the booking process against appropriate third-party databases. By accepting these Terms & Conditions you agree and authorize us to carry out such verification checks as stated herein. In performing these checks, you acknowledge and concur that such personal information you provide to us may be disclosed to a registered Credit Reference Agency which may keep a record of such information in whole or in part. Rest assured this verification process is performed for the sole purpose of verifying and confirming your identity, and that this process does not perform a credit check, and your credit rating will not be affected whatsoever. All information provided by you to us is securely processed in strict accordance with the Data Protection Act of 1998.
CANCEL AND EXCHANGE
Most of our airline tickets are non-refundable. In certain cases where the airline may allow customer-initiated cancellations, a credit may be valid towards a future ticket purchase by the same traveller on the same airline. Usually, the credit issued by the airline supplier has a specific expiration date, after which it cannot be used. The airline may have specific rules about fare type and booking class subject to available for credit. We encourage you to discuss additional restrictions attached to your credit with a customer service agent. All such bookings where the cancellation may be permitted must be cancelled prior to the scheduled departure time of the first flight segment by contacting our customer service. Cancellation requests are subject to the airline’s terms and conditions and those of tickets purchased. When you are ready to make your new booking and wish to use your airline credit, you will be required to pay fare difference (if any), applicable airline penalties and any applicable Event connect LLC post-ticketing fees. All such changes are governed by each airline's fare rules, policies and procedures, which are not under our control.